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Understanding Extranet in Online Travel Agencies (OTA)

Blog

Understanding Extranet in Online Travel Agencies (OTA)

Extranet OTA is a web-based platform that allows hotel managers to manage their listings, rates, availability, and reservations in Online Travel Agencies (OTA).

It is a secure portal where accommodation providers can interact with the OTA system, update property details, and monitor bookings in real-time.

Main Functions of an Extranet in OTA

Front Office Task
Front Office Task

1. Managing Room Availability and Rates

    Property owners can update their room inventory and adjust pricing dynamically to reflect demand, special offers, or seasonal changes.

    2. Booking and Reservation Management

      Through the extranet, hotel managers can track reservations, manage cancellations, and update availability.

      3. Updating Property Information

        Accommodation providers can modify descriptions, amenities, photos, and policies to ensure accurate and attractive listings.

        4. Handling Guest Communication

          Many extranet platforms provide messaging tools to facilitate communication between hotel operators and guests for special requests or inquiries.

          5. Access to Performance Reports

            The extranet often includes analytics and reports, enabling hotel managers to monitor revenue, booking trends, and guest demographics.

            Examples of OTA Extranet Platforms

            A Guest Arrives at Hotel
            A Guest Arrives at Hotel

            1. Booking.com Extranet

              The Booking.com extranet allows property managers to modify room availability, pricing, and policies. It also offers guest messaging tools and performance insights.

              2. Expedia Partner Central

                Expedia’s extranet provides tools for rate management, marketing opportunities, and guest interactions.

                3. Agoda YCS (Yield Control System)

                  Agoda’s YCS helps hoteliers manage inventory, promotions, and pricing strategies effectively.

                  4. Airbnb Host Dashboard

                    Airbnb’s dashboard enables hosts to set availability, communicate with guests, and adjust pricing.

                    Channel Manager To Minimize Double Booking

                    GuestPro Channel Manager
                    GuestPro Channel Manager

                    If you manage a hotel on more than one OTA platform, updating room rates and adjusting availability from one platform to another can be certainly quite troublesome.

                    To solve this problem, you can use Channel Manager, a technology that can be integrated with various OTA platforms, Property Management Systems, and Website Booking Engines.

                    Channel Manager can synchronize room availability so you don’t have to update it one by one in every sales distribution. This will minimize the occurrence of double bookings.

                    For more detailed information about Channel Manager, you can contact our WhatsApp.

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