Implement These Strategies to Avoid Overbooking Hotel
GuestPro Malaysia
Hotel overbooking is a situation where a hotel receives more reservations than the number of rooms available. Apart from that, guest dissatisfaction can also affect the hotel’s reputation if guests write about their disappointment on online platforms. This can affect the perception of your potential …
The Importance of The Hotel Digital Transformation
Digital transformation has changed the industrial landscape around the world, including the hospitality industry. This hotel digital transformation isn’t only about adopting new technology, but also changing the way hotels operate and serve their guests. In the following, let’s explore more about what a hotel …
6 Best Practices to Improve Hotel Efficiency
Hotel is a very service-oriented business. The key to hotel business success isn’t only in a satisfying guest experience but also in the hotel efficiency in terms of good operations. Good operational efficiency can help hotels increase profitability, reduce costs, and improve overall guest satisfaction. …