Hotel Cloud PMS

Hotel Cloud PMS

GuestPro Cloud PMS

Complete, Accurate, Easy, and Reliable Cloud-Based Hotel Software.

The Most Complete Hotel Software for You

GuestPro’s Cloud Property Management System technology solution is the right choice to manage and grow your hotel business. GuestPro Cloud PMS offers features that are easy to use, even for beginners, so your hotel staff can learn it quickly.

Beyond focusing on User Experience, we’re committed to building features that are simple yet complete across every part of hotel operations, from front office, sales at every outlet, stock management, expenses and costs, to every activity related to your hotel’s bookkeeping, delivering accurate and fast data, from revenue reports, analysis, and balance sheets, to profit and loss, available anytime, anywhere.

GuestPro Cloud PMS

Manage Complete, Accurate, Easy, and Reliable Hotel Operations with the Best Cloud-Based Hotel Software from GuestPro

Manage Reservations with Ease

Handle every front office activity easily and professionally, with bookings from OTAs recorded automatically.

Peace of Mind Managing Cash Flow, Payables & Receivables

Carefully manage cash flow, payables, and receivables, from aging monitoring to payment details, with ease.

Record Transactions Across Multiple Outlets

Record orders through the app, whether paid directly or charged to a guest's room bill.

The Right Decisions, Backed by Accurate Data

Integrated reports covering revenue, cash, balance sheets, profit and loss, and forecasting, accessed quickly and accurately, anytime, anywhere.

Control Stock, Expenses & Costs

Manage stock, expenses, and costs in detail and accurately, supported by fully integrated features.

Security and Peace of Mind

We place a strong emphasis on application security, while still providing comfort and easy access for every user through various access levels.
Channel Manager GuestPro Malaysia

Front Office Operations

Manage every reservation and front office activity easily, like a true professional. We provide a system that’s easy to use with a complete set of features. With GuestPro, managing front desk operations becomes easier, and your business grows further.

Some of the features we provide:

Calender Reservation
Search Reservation
Reservation Detail
Check In Reservation
No. Show Reservation
Check Out Reservation
Cancel Reservation
Edit Reservation
Extra Charge & Extra Bed
Rebate
Multiple Guest Folio
Extend Reservation
Move Room
Guest Bill
Generate Keycard
Group Reservation
Registration Form
Room Plan
Night Audit
Room Avability
Guest List Daily
Payment
Direct Payment
Paylatter
Payment by Deposit
Guest Profile
Dummy Folio
Early Check Out Reservation

Want to know more about the features above? Contact us for a further product demo. We’re ready to set up a free trial.

Confused about handling overbooking and hotel bookkeeping? Contact us now!

Point of Sales Restaurant

Outlet Operations with Point of Sale System

Restaurant operations especially need a reliable application that performs well under any condition, given the traffic pressure that demands constant readiness both online and offline. GuestPro Cloud POS provides a complete, high-performing feature set for this need, backed by great support and the latest technology.

Some of the features we provide:

Multiple Outlet
Create New Sales
Fixed/Option DIsc
Product with Image
Breakdown Tax & Service
Print Bill
Multi Device
Multi Taking Order
Direct Payment
Paylater
Table Management
Split Bill
Merger Bill
Product Remark
Internal Remark on Bill
Search Product
Pax Management
Transaction List
Detail Bill
Edit Bill
Delete Bill
Re-print Order
Re-print Bill
Payment List
Detail Payment
GuestPro Adapter
Shift
Hide or Show Tax & Service Bill
Print Order to Kitchen or Bar
Print Payment Information

Want to know more about the features above? Contact us for a further product demo. We’re ready to set up a free trial.

Inventory

Manage and Monitor Purchasing and Inventory of Goods and Services at Your Hotel

Every purchase of goods and services needs to be carefully managed and monitored, so that strong sales can translate into maximum profit when expenses and costs are properly controlled. Make sure there’s no leakage in expenses and costs due to careless management without a supporting system, leakage from undetected fraud is often an invisible problem eating away at your hotel’s profit.

We provide the following purchasing and inventory management features for your hotel:

Inventory
Stock Movement
Multiple Warehouse
Purchase Request
Detail Purchase Request
Purchase Order
Multi Level Approver
Receiving
Partial Receiving
Composite Items
Rebundling
Stock Opname
Import Stock Opname
Issuing
Store Requisition
Purchase Request Approval
Create Receiving without Purchase Order
Create Receiving from Purchase Order
Transfer Stock

Want to know more about the features above? Contact us for a further product demo. We’re ready to set up a free trial.

Accounting

Manage Your Business Accounting with Precision

A simple idea for generating profit: increase sales while keeping expenses and costs in check. Chasing sales is naturally the job of your sales and marketing team, but managing expenses, costs, cash flow, payables and receivables, balance sheets, and profit and loss reports is a demanding task for the team behind the scenes, your accounting and bookkeeping team. Give them the technology to support their work well, forming a strong defense against leaks that cause losses, and GuestPro is the right choice.

We provide the following hotel accounting technology features:

Expenses
Account Receivables
Payment Settelment
Account Paybles
Cash & Bank
Transfer Money
Receive Money
Pay Money
Commission Agent
Jurnal Transaction
Opening Balance
Closing Monthly
Proses Closing Monthly
Open Closing Monthly
Budgeting
Posting Jurnal
Deposit
Add Agent Deposit
Add Customer Deposit
Multiple Payment Account Receivables
Aditional Charge on Settelment
Create Commsion Agent from POS
Create Commsion Agent from Reservation
Add Aditional Charge on Cash & Bank
Multiple Payment Expenses
Multiple Payment Account Paybles
Payment Commission Agent
Create Budgeting Monthly

Want to know more about the features above? Contact us for a further product demo. We’re ready to set up a free trial.

Data Report

The Right Decisions, Backed by Fast and Accurate Reports

GuestPro Cloud PMS presents a wide range of reports quickly and accurately, supporting every team working to make the right decisions for your business’s growth. All fully integrated features generate reports that are easy to pull anytime, anywhere, monitoring your hotel’s growth is now right in the palm of your hand. Here are some of the reports available:

Reservation Report
Actual Sales Report
Room Revenue
Room Charge
Sales Summary Report
Forecast Statistic Report
Night Audit Report
Guest Ledger Summary
Daily Revenuew Report
POS Report
POS Detail Report
POS Summary Report
POS Transaction Logs
Stock Movement
Inventory Report
Inventory Recapitulation
Inventory Cost
Inventory Cost Detail
Inventory Cost Summary
Cash Flow
Payment Report
General Ledger Summary
Jurnal Transaction
Expenses Report
Daily Summary Report
Profil & Loss
Profil & Loss Per Year
Ballance Sheet
Trial Balance
Account Paybles Aging
Account Receivables Aging
Daily Revenue Macro Report
Profit and Lost Macro Report
Forecast Of Room Occupancy
Hotel Recapitulation Report
Revenue Detail Transaction

Want to know more about the features above? Contact us for a further product demo. We’re ready to set up a free trial.

Trusted by more than 1200+ Hotels throughout Southeast Asia

See Our Clients Testimonials

Margo Hotel KK - Sabah, Malaysia
🌴 Margo Hotel KK
Ms. Ema – Manager

“Dengan adanya GuestPro PMS & Channel Manager, kerja di Margo Hotel KK menjadi lebih teratur dan menjimatkan masa. Banyak tugas manual seperti kemas kini tempahan dan semakan bilik kini dilakukan secara automatik. Ini memberi peluang kepada kami untuk lebih fokus kepada tetamu dan meningkatkan pengalaman mereka sepanjang menginap. GuestPro benar-benar membantu kami bergerak ke tahap pengurusan yang lebih profesional.”

“With GuestPro PMS & Channel Manager, operations at Margo Hotel KK have become more streamlined and time-efficient. Many manual tasks such as updating reservations and checking room availability are now automated. This allows us to focus more on our guests and enhance their overall experience. GuestPro has truly elevated our management to a more professional level.”

The Kabin
🌴 The Kabin
Ms. Ita – Manager

“Sebelum menggunakan GuestPro PMS & Channel Manager, kami sering berdepan dengan masalah overbooking kerana tempahan dari pelbagai saluran tidak selaras. Situasi ini memberi kesan kepada operasi harian dan pengalaman tetamu.

Sejak berpindah kepada GuestPro, isu tersebut berjaya diatasi sepenuhnya kerana semua tempahan diselaraskan secara automatik. Proses menjadi lebih lancar, staf lebih tenang menguruskan kerja, dan tetamu mendapat pengalaman yang lebih baik. GuestPro benar-benar memberikan penyelesaian yang kami perlukan.”

“Before using GuestPro PMS & Channel Manager, we frequently faced overbooking issues as reservations from multiple channels were not synchronized. This affected our daily operations and guest satisfaction.

Since switching to GuestPro, this issue has been completely resolved as all bookings are automatically synchronized. Operations run more smoothly, our staff work with less stress, and our guests enjoy a much better experience. GuestPro truly provided the solution we needed.”

V Hotel
🌴 V Hotel
Manager, V Hotel

“Sebelum ini, kami menghadapi cabaran dalam menyelaras tempahan dari pelbagai saluran dan mengambil masa yang lama untuk menyediakan laporan. Sejak menggunakan GuestPro PMS & Channel Manager, semua proses menjadi lebih mudah dan cepat. Sistem ini sangat mesra pengguna, mudah dilatih kepada staf, dan yang paling penting sokongan teknikal mereka sentiasa pantas bila diperlukan. GuestPro sememangnya membawa perubahan positif kepada operasi V Hotel.”

“Previously, we faced challenges in coordinating bookings across different channels and preparing reports took a lot of time. Since adopting GuestPro PMS & Channel Manager, everything has become much easier and faster. The system is very user-friendly, easy to train staff on, and most importantly, their technical support is always responsive when needed. GuestPro has truly brought a positive transformation to V Hotel’s operations.”

Villa Abadi
🌴 Villa Abadi Langkawi
Pn. Azlina – Management of Villa Abadi Langkawi

“Sejak menggunakan sistem GuestPro PMS & Channel Manager, operasi harian di Villa Abadi Langkawi menjadi lebih mudah dan lancar. Tempahan dari pelbagai OTA diselaraskan secara automatik, laporan kewangan lebih jelas, dan proses check-in serta check-out lebih efisien. Saya amat berpuas hati dengan sistem ini kerana ia benar-benar membantu meningkatkan prestasi pengurusan hotel kami.”

“Since implementing GuestPro PMS & Channel Manager, daily operations at Villa Abadi Langkawi have become much smoother and more efficient. Reservations from multiple OTAs are automatically synchronized, financial reporting is clearer, and the check-in/check-out process is faster. I am very satisfied with this system as it has truly helped improve the performance of our hotel management.”

🏝️ Marang Guesthouse Resort
Mr. Nasrul
Manager

“Sebelum menggunakan GuestPro, kami terpaksa bergantung kepada rekod manual dan Excel untuk menguruskan tempahan. Ia sering mengambil masa dan berisiko berlaku kesilapan. Selepas berpindah kepada sistem ini, semuanya menjadi lebih teratur – dari pengurusan bilik hingga laporan kewangan. Kini, kami lebih yakin mengendalikan resort dengan cara yang moden dan profesional.”

“Before using GuestPro, we relied heavily on manual records and Excel to manage reservations. It was time-consuming and prone to errors. Since adopting this system, everything is more organized – from room management to financial reporting. We now feel confident running the resort in a modern and professional way.”

🏡 Nomadnest Homestay
Ms. Cynthia
Owner

“Sebagai pemilik homestay, saya perlukan sistem yang mudah difahami dan boleh digunakan sendiri tanpa memerlukan staf tambahan. GuestPro memberikan solusi itu – sistemnya ringkas, jelas, dan memudahkan saya menguruskan tempahan walaupun dari jauh. Ia benar-benar membantu pemilik kecil seperti saya mengendalikan perniagaan dengan lebih lancar.”

“As a homestay owner, I needed a system that is simple to understand and easy to manage on my own without extra staff. GuestPro gave me that solution – the system is straightforward, clear, and allows me to handle bookings even remotely. It really helps small owners like me run the business more smoothly.”

🌊 Tanjung Inn Cherating
Mr. Yusman
Manager

“Apa yang paling kami hargai dengan GuestPro ialah fleksibiliti dan kemudahan integrasi dengan OTA utama. Kini, kami boleh mengekalkan kadar bilik yang konsisten di semua platform tanpa perlu kemas kini satu per satu. Ini menjimatkan masa dan mengurangkan risiko kesilapan. Ia menjadikan operasi kami lebih profesional dan konsisten.”

“What we value most about GuestPro is the flexibility and seamless integration with major OTAs. We can now maintain consistent room rates across all platforms without updating them manually one by one. This saves time and reduces errors, making our operations more professional and consistent.”

🌴 Dlima Resort Langkawi
Mr. Abid
Manager

“Dengan GuestPro, kami dapat memantau keseluruhan operasi resort dalam satu platform – dari tempahan bilik, pembayaran, hinggalah kepada laporan harian. Sebelum ini, mengambil masa berjam-jam untuk semak data, tetapi kini hanya beberapa minit sahaja. Sistem ini benar-benar menjadikan pengurusan lebih efisien dan memberi kami lebih masa untuk fokus pada tetamu.”

“With GuestPro we can monitor the entire resort operation in one platform – from room bookings and payments to daily reports. Previously, checking data took hours, but now it only takes minutes. This system has made our management much more efficient and allows us to focus more on our guests.”

All in One Integrated Tourism Solution Platform for Malaysia

Built with a Commitment to Continuous Innovation
GuestPro Cloud PMS

Ready for Integrated Power

With GuestPro, every integrated solution becomes faster, easier, and more convenient

GuestPro Cloud PMS

Supports every part of your daily operations, covering front office, point of sale, logistics, and accounting. The best hotel management application for your business.

GuestPro Cloud POS

A complete, accurate, easy, and reliable cloud-based restaurant software solution, the right choice to manage and grow your restaurant business.

GuestPro Channel Manager

Helps minimize overbooking with automatic price and room availability updates across OTAs, simple and effective.

GuestPro Booking Engine

Makes it easy for guests to check prices, availability, and book rooms, one of the essential tools for increasing direct bookings. Connected with Google Free Booking Links.

CRM & Marketing System

Online check-in solution and a complete CRM, from customer segmentation to automated messages via email or WhatsApp after booking, at pre-check-in, check-in, and check-out.

GuestPro Website Builder

Makes it easy for hotels to have an elegant, informative, and SEO-friendly website to promote and share hotel information effortlessly.

Upsell Booking System

A booking system for add-on services such as spa, transport, restaurant, activities, or other offerings for selected guests, helping maximize hotel revenue and improve guest experience.

Membership & Loyalty Program

Reward your guests with attractive perks through your hotel’s membership and loyalty program.

GuestPro Connects With More Than 60+ Channels Ready for You to Use with Channel Manager

We provide a solution to minimize overbooking at your hotel, simple and effective. Connect all your sales channels with our solution, so overbooking becomes a thing of the past.

Interested to Learn More About GuestPro Platform?