Understanding the Concept of Bed Bank in the Hotel Industry
GuestPro Malaysia
In the evolving landscape of hospitality distribution, the role of bed banks has become increasingly significant. Knowing how bed banks operate and how they differ from traditional OTAs empowers hoteliers to make informed decisions about inventory management and revenue optimization. Definition of a Bed Bank …
Hotel Sales Manager: Primary Responsibilities and Key Skills
In the dynamic world of hospitality, a hotel’s success doesn’t rely solely on location or facilities. Behind every high-performing property is a dedicated Hotel Sales Manager who plays a pivotal role in securing business, building relationships, and maximizing revenue. For hoteliers, understanding the role of …
Hotel Mobile Ordering: Boost Service & Revenue
The hospitality industry is embracing digital transformation, and Hotel Mobile Ordering is at the forefront of this shift. With guest expectations for convenience and contactless service rising, mobile ordering has evolved from a trend into a necessity. For hoteliers, adopting a mobile ordering system means …
KPI: Essential Metrics for Hotel Performance
In the competitive hospitality industry, data-driven decision-making is key to sustained success. This is where Hotel KPI — Key Performance Indicators — come into play. These measurable values help hoteliers evaluate operational performance, financial health, and guest satisfaction. Understanding and tracking the right KPIs is …
Hotel Subscription: A Strategic Model for Hoteliers
As consumer behavior shifts toward convenience, personalization, and value, the Hotel Subscription model is emerging as a promising strategy in the hospitality industry. Much like subscription services in retail or entertainment, hotel subscriptions offer guests ongoing value while providing hotels with predictable revenue streams and …
Understanding the Difference Between Hotel and Motel
In the hospitality industry, precision in terminology reflects professionalism. One common area of confusion is distinguishing between a hotel and a motel. While these two types of accommodations both offer lodging services, their concepts, purposes, and operational models are distinct. For hoteliers, understanding this difference …
Hotel Welcome Letter: Why It Matters and How to Craft It
In hospitality, a focus on every detail shapes the guest experience. One often-overlooked yet powerful tool is the Hotel Welcome Letter — a simple gesture that can leave a lasting impression. More than a formality, a welcome letter demonstrates care, professionalism, and commitment to guest …
Welcome Greeting Guest: Best Practices for Hoteliers
In hospitality, first impressions hold critical importance. How you welcome and greet guests can define their entire experience at your hotel. A warm, genuine welcome sets the tone for the stay, builds trust, and fosters loyalty. For hoteliers, mastering the art of greeting guests is …
Instagram Hotel Marketing: Attract Guests with Visuals
In the world of modern hospitality, visual storytelling is everything. For hotels, Instagram hotel marketing is no longer just an option. It’s a powerful tool to inspire travelers, showcase property uniqueness, and drive direct bookings. With over a billion monthly users and a strong focus …
Hotel Booking Lead Time: Why It Matters for Hoteliers
In the hospitality industry, understanding guest behavior is key to maximizing revenue and planning efficiently. One of the most important metrics to track is hotel booking lead time—the number of days between when a guest makes a reservation and their actual check-in date. What Is …